Why we’re independent
Locally owned by people you know
We’ve been independent throughout our history – and with our roots traced back as far as 1839, that’s a long established tradition of our practice being managed by the same vets as who care for our patients.
That’s still true to this day.
Our practice is owned and operated by a dedicated team of experienced professionals, who are the guardians of our ethos and values.
We believe that empathy is the key to exceptional veterinary care – and we like to say that we’re big enough to handle anything unexpected and small enough to know you and your family by name.
We take the quality of our service and our care for our community personally, and we’re proud to be your vets.
How we ensure we continue to provide our best service for you
Our team are always keen to receive feedback about what we do well and how we can improve – and our over 1000 4.7 star Google reviews is a source of real pride.
We take an active role in the XLVets community of independent practices and use this opportunity to stay on top of developments in the industry to ensure we’re constantly improving.
We are proud to be your local, independent veterinary practice. Thank you for trusting us to be a part of you and your pets’ lives.
What does our independent status mean for our clients?
We act fast
One of the benefits to being independent is that when we have an idea for how we can improve and provide an even better service, we don’t have to ask permission, we can just crack on and do it.
We invest in excellence
Being independent means we can invest in our team and facilities, including state-of-the-art equipment such as the CT scanner in our hospital.
We are transparent with our pricing
And it means we can do what we believe in, such as being as transparent as possible in our pricing, helping you to know exactly what you’re paying for and why.
We build genuine personal connection
We believe in building lasting relationships with our clients, and this personal connection is at the heart of everything we do.
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